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Shift Supervisor

Role Responsibility:

Specific Duties and Essential Functions

  • Provide supervision to security officers, as well as overseeing the staffing, scheduling and on-site training for security officers
  • Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
  • Maintain overtime to a minimal or preset requirement designated by G4S
  • Perform other operations and related functions (e. g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
  • Make recommendations for positive and negative personnel actions for those under his/her direct supervision
  • Perform security patrols of designated areas on foot or in vehicle
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards
  • Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
  • Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
  • Permit authorized persons to enter property and monitors entrances and exits
  • Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements
  • Investigate and prepare reports on accidents, incidents, and suspicious activities
  • Provide assistance to customers, employees and visitors in a courteous and professional manner


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