Help Desk 3

Job Requirements Helpdesk/Tech Support 3 needed immediately to assist in company growth and development. For immediate consideration, please email adrian.mangente@rht.com and add ldquo;Helpdesk 3 rdquo; to the subject line. Functional Role: Help Desk III nbsp; Title: Help Desk III Target Salary: 70k-75k Benefits: M/D/V, 401k, EAP, 2 weeks paid vacation, 5 days sick pay, personal day Necessary Requirements Willingness to travel to various locations around the US 5+ years of experience in IT industry Management, Supervisory, or Lead experience of technicians Knowledge of terminal services Windows server and desktop operating systems Core applications/services: RDS, Exchange 2010, SQL, file/print, Windows Server Update Services, Active Directory, VMWare Network troubleshooting of TCP/IP, DNS, DHCP, routers, firewalls, switches. Hands-on troubleshooting of server hardware related problems such as CPU, RAM, and disk failures. Experience /w Ticketing systems such as Service Now, Manage Engine, or ConnectWise

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