Salesforce Lead Developer

Salesforce experience including service cloud with hands on development and administration Strong understanding of the vlocity framework and components that have been built on top of Salesforce Experience with CTI Experience with Live Agent Chat Experience with Entitlement and Milestones, Omnichannel implementation. Experience with Salesforce communities and Knowledge Management Design and configure customized solutions using the full Salesforce OOB features including custom objects and fields, validation rules, workflows, process builders, triggers, etc Experience integrating salesforce with 3rd party system using web services. Design, Create and maintain user roles, profiles and hierarchies including user management. Very strong analytical and communication skills.

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