Release Manager

Company Name:
WorkStaff USA Staffing Agency
Recognized as one of the top 100 technology companies in Los Angeles, this company is an industry-leading provider of omni-channel customer engagement solutions. We help enterprise companies convert online visitors to real buyers. In addition to providing a great work environment and a generous benefits package, this company offers the perks of an idyllic location. Based in scenic Agoura Hills, California, this company is just a few miles northwest of Los Angeles close to the excitement of the city and away from its traffic, with easy access to Malibus famous beaches and Santa Barbara.
A dynamic and rapidly growing organization, this company is looking for dedicated professionals to contribute to and share in its continued success. We are searching for a Release Manager to add to our team as result of some growth.
Release Manager will own the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the enterprise for multiple applications across various Portfolios The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs. Where necessary you'll provides tools and services to help product management and project teams manage and deploy releases into production.
Release Manager will be responsible for implementing and managing release processes for the progression of code in the development, test, and production environments. The Release Manager Job function works collaboratively with all participants in software development projects and is supportive of developers and testers as they set up their build dev/test environments. This position also works with IT management to improve the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
The Release Management responsibilities also include building the IT Release Calendar in working closely with the IT release managers from different portfolios across IT and centralizing view of all releases. Leads the effort of defining the IT strategic direction for release management tools for IT to ensure the process requirements of release management are built in. The Release Manager will assist in managing projects and interdependencies to ensure milestone adherence to ensure the integrity of the release can be measured.
Forward Plan the release windows and cycles across a portfolio
Manage risks and resolves issues that affect release scope, schedule and quality
Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
Manage relationships and coordinate work between different teams at different locations
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
Produce Deployment, Run Books and Implementation Plans
Weekly Release Reporting
Communicate release details and schedules to the Business as required
Negotiate, plan and manage all release activities
Work with release engineers to understand impacts of branches and code merges
Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
Continually work towards making improvements in the release process
Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
Develops scripts and automation tools used to build, integrate, and deploy software releases to various platforms
Participate in Change Management meetings to discuss release scope and/or roadblocks
Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists
Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs
Bachelor's degree in Computer Science or related field
3-5 years of previous release and/or project management experience, (Solid understanding of project management principles preferred)
8-10 years of experience in information systems operations environment in systems analysis or development
Solid hands-on experience with XML
Formal training in project management practices preferred
Advanced knowledge of software development lifecycle
Demonstrated ability to coordinate cross-functional work teams toward task completion
Demonstrated effective leadership and analytical skills
Advanced written and verbal communication skills are a must
General PC knowledge including Microsoft Office expert level knowledge of Excel, working Knowledge of Access
Experience with JIRA and Agile methodologies in a SaaS environment is preferred
We offer a competitive compensation and benefits package including medical, dental, vision, 401(k), weekly yoga classes and an onsite gym facility.
More Information About the Job
What are they looking for on the resume, and why?
Must have 3-5 years of release management or project management experience. 8-10 years of experience working in an IT space. Must have experience helping with IT process implementations- prioritizing, documenting, and scheduling fixes. Must have strong XML experience. Must be able to test XML code
Where does the position sit in the organization and who does this position report to?
Will report to the Director of Service Quality Support
Does this position have direct reports?
Are they ready to hire the right candidate immediately?
Is relocation available?

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